Interactive self-service wayfinding kiosk software usually includes a contact directory. It will vary depending on the application. In an office, the contact directory will list the name of the service agent, his or her working hours and the pre-requisites for availing a certain service. In a shopping mall, the contact directory will have information such as business category, timings, and name of the business. By adding this information, you can improve customer experience.

Mobile capabilities

In order to maximize the return on investment from wayfinding kiosks, consider investing in the latest wayfinding software with mobile capabilities. As smartphones become more popular, wayfinding kiosk software is advancing to meet the needs of mobile-savvy consumers. These consumers expect multi-touch, multiple levels of detail, and route drawings based on their current location. This article will explore the latest advancements in wayfinding kiosk software.

Regardless of whether you’re a hotel, mall, or other public space, it’s imperative to ensure that visitors have a positive experience at your event. Whether they’re attending a conference, or need a map to follow a schedule, interactive digital kiosks can help attendees find their way. Additionally, airports are home to hundreds of thousands of people every day. Wayfinding kiosk software with mobile capabilities is an excellent choice for these venues, as they can help travelers find connections and their bags.

Easy-to-use interface

An easy-to-use interface for wayfinding technology is a must for a digital self-service kiosk. The touch screen display is more attractive than a traditional one, and the motion and color schemes can further draw attention. Interactive wayfinding kiosks are designed to provide a guide that a customer can follow at their own pace. Visitors will feel more in control and satisfied when using a kiosk that offers them a choice of language and information formats.

A wayfinding kiosk can provide maps and directions to the destination. The maps should be easily understandable and contain a recognizable pointer to indicate where the visitor is. Ideally, the software will also imprint the required route to the destination. Choosing a map design that is simple and easy-to-read can also improve customer satisfaction. The layout of the map is an important aspect of a wayfinding kiosk’s functionality.

Contact directory

A contact directory is one of the basic components of an interactive self-service wayfinding kiosk. Its contents will vary depending on the purpose of the kiosk. An office contact directory may include basic information about a service agent’s name and working hours. Some businesses also provide information about pre-requisites to avail of certain services. A shopping mall contact directory might contain information about the name, category, timings, and contact details of businesses. By adding this information to the kiosk, a visitor will be able to find the type of business that they are looking for easily.

Touch screen digital directories can improve the experience of visitors and increase your upselling potential. You can also use the technology to promote your available offices and properties. Touch screen digital directories can be enhanced with turn-by-turn directions and 3D maps to show the exact location of any facility. The Smart Pathway algorithm will automatically create the most efficient route to the destination and calculate the approximate time to reach it. This means that your visitors can reach their destination in the shortest time possible.

Point-to-Point directions

Wayfinding kiosk software helps you deliver a great user experience in a variety of settings. Interactive digital 3D mapping makes it easy for people to find where they’re going, even if they don’t know the exact location. With the wayfinding software, visitors can view a map and set predetermined routes. Point-to-Point directions can also be incorporated into web pages or printed on a map.

The most important feature of wayfinding kiosk software is its ability to give people the shortest route. Moxie’s algorithms take into account current conditions, ongoing construction, and more to create the most accurate route. A person can update and edit the software within minutes. If an employee is leaving, the kiosk can change the route and still work well. No one needs to learn a new language or script.